About the Support category

Use this category for help with AIVIA setup, evaluations, account access, billing, onboarding, and troubleshooting.

If you have a paid AIVIA account, please mention @stemaway in your post so we can prioritize your request. For account-specific issues or billing questions, DM @stemaway instead.

For general questions, post publicly so others can benefit from the answer.

We’ll use this category to collect common answers, setup notes, and troubleshooting guidance as AIVIA grows.