8/03: Interviews, Affinity Mapping
Things Learned:
Technical areas:
- Affinity mapping with interviewees’ insights and pain points
- Qualitative research methods(interviewing)
Soft Skills:
- Remote collaboration
- Teamwork
- Stakeholder management
- Virtual Communication
Tools:
- Affinity mapping via Miro
- Remote interviewing through Google Hangouts
3 Achievement highlights:
- Collected user insights and organized data in a useful manner through affinity mapping
- Individually conducted 3 semi-structured user interviews
- Communicated with stakeholders concerning expectations for the resume feature and the direction of the project
Meetings attended:
Team 3 Meeting 9
Team 3 Meeting 10
Team 3 Meeting 11
3 hours of meetings with IST/PST sub-group
2 hours of interviewing(3 sessions)
1/2 hour meeting with Team leads and Pathway lead
Goals for the upcoming week:
- Finish ideating on solutions to user pain points
- Start and finish sketching solutions that arose during brainstorming
- Start working on the Final presentation
Task: User Interviews
Interviewed three individuals and led them through a usability testing session of the 1-Click Resume prototype. Interviewees consisted of two STEM-Away mentor leads and one Non-STEM-Away college student. Collected insights about student experiences with resumes and usability of the current prototype.
Task: Affinity Mapping
Amassed all user insights and pain points onto a team Miro board. Organized insights by category and similar themes in collaboration with teammates.
Hurdles: Communication with teammates floundered slightly during the interviewing process, as it was individual work. We ended up having to meet a few more times to get on the same page to start the affinity mapping process. In order to make up for the loss of time, we were advised to skip making personas to stay on track with the timeline of the project.
PDF of Affinity Diagram // UX T3 indian and pacific (4).pdf (269.5 KB)