Starting date of internship: August 3rd 2020
Overview of Things Learned:
Technical Skills:
- Following the Design Thinking Framework
- Recruiting participants for interviews
- Planning for interviews
- Conducting interviews
- Creating insights from interviews
- Sketching
- Creating low-fidelity prototypes
- Creating high-fidelity prototypes
- Wireframing
Tools: Miro, Mural, Figma
Soft Skills: Teamwork, project management, presentation, communication, collaborative brainstorming, problem solving
Three achievement highlights:
- Successfully conducting two interviews and creating extremely helpful insights from them
- Brainstorming feasible solutions to our problems using user insights from our interviews
- Learning how to use a new tool, Miro, as a resource for creating information radiators
List of meetings/ training attended: All team meetings except one, which I was excused from and all sub-group meetings except for one
Goals for the upcoming week: Create a mid-fidelity prototype and hopefully, get to creating a high-fidelity prototype of the messaging system for STEMAway
Tasks completed:
- Creating two task flows illustrating how an user would accomplish two tasks on the STEMAway platform
- Creating a stakeholder map of STEMAway
- Creating empathy maps of STEMAway users
- Planning, managing, and conducting interviews with current and potential users of STEMAway
- Collaborating on creating an affinity map of all the insights gathered from our group’s interviews
- Collaboratively creating “How Might We” statements to brainstorm how to fix “pain points” on the platform
- Collaboratively generating an impact feasibility matrix to distinguish which of our solutions would be feasible
- Creating sketches/storyboards illustrating my group’s vision of the messaging system on STEMAway
- Creating an information architecture to plan and design the information structure of our group’s messaging system
Hurdles:
- Improving upon previous prototypes
- Solution: Our group bounced ideas off of each other to brainstorm improvements that addressed pain points identified by our interviews
- Conducting interviews in a confident and unbiased manner
- Solution: Thorough planning and practicing beforehand